Frequently Asked Questions
Shipping & Returns
Where do you ship to?
We ship all over North America.
What payment methods do you accept?
PayPal, e-transfer, and credit card.
When will I receive my order?
Depending on where you live, it could be same day or up to a week. We do our very best to ship the day we get your order but definitely within 48 hours.
Can I cancel my order?
If your order has not been shipped, you can definitely change or cancel.
What's your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. But send us a note about your concerns – We like happy, satisfied BABz foodies.